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Revolutionize Your Customer Support with Our Ticketing System Feature!
Give your customers the best possible customer service experience with our powerful support ticketing system. Get all of their questions answered quickly and efficiently, without any disruption to the quality or reliability expected from a top-tier customer service provider!
Why Do I Need To Offer Customer Support?
By offering a streamlined, organized approach to customer support, you can easily track and manage customer issues, as well as prioritize and delegate them to the appropriate team members. Say goodbye to cluttered inboxes and chaotic phone calls, and hello to a more efficient and effective customer support experience.
Explore and discover its potential…
Admin Dashboard
Oversight is important for any support. Your Customer Support Module comes with a dedicated administrator dashboard to give complete control. Manage agent privileges, view individual reports, edit customer info, all from your neat dashboard.
Automatic Agent Assignment
We make work distribution across your support staff a breeze. Instead of piling on the same agent, automatically assign new tickets to agents who have the least workload. Less stress for your agents, less waiting time for your customers.
Save Replies
No more typing out “Thank You’s” or wasting time on writing similar replies. You get unlimited saved replies so your support agents can spend more time solving the real issues. On the plus side, your customers can find what they need with minimum delay.
Collision Detection
You get collision detection for individual tickets. Get real-time notification when multiple agents open the same ticket, so there is no confusion about who should be working where.
Tagging
Create and set unlimited tags to make support tickets easy to identify. Use as many tags you need to filter support tickets, categorize queries and a lot more.
Additional Features
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Course Creativ arms you with the tools to craft and launch successful online programs. Become a leader in your field with our comprehensive suite of digital product creation resources!
Course Creativ™ Features
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A.I. Course Builder
Turn your knowledge, passion or experience into revenue.
Creativ Communities
Turn your knowledge, passion or experience into revenue.
Live Classes
Deliver real-time, interactive lessons to enhance student engagement and learning outcomes.
A.I. Website and Pages Builder
Produce a stunning website and landing pages to bring your vision to life.
Landing Pages
Create landing pages for your website or your funnels.
Ecommerce Store
Create a stunning ecommerce store to sell your products online.
CRM
Manage your students or leads and turn them into fans.
Sales Funnels
Convert your online visitors into actual paying customers.
Funnel Workflows
Create powerful workflows to automate your marketing
Shopping Cart
Create a smooth and speedy checkout process.
Blog
Position yourself as an expert in your industry.
Email Marketing
Reach and engage with your audience where they are.
Calendar
Keep track of all your important dates and deadlines with an integrated calendar system.
Appointment Setting
Make it easy for your customers to book appointments with you directly from your website!
Webinar
Conduct either a Live or Evergreen events, allowing you to increase reach and engagement
Your Own Help Desk
Give your customers the best possible experience with your own ticketing system.
Project Management
Streamline your work for maximum productivity.
Affiliates
Create an army to help you sell your courses and products.
Subscriptions
Generate Recurring Revenue.
Conversation Forms
Create engaging conversation-style forms that stand out, similar to Typeform but cooler.
Merch
Create and Sell Merch- Printify Merch integration.
Podcast
Let you voice be heard. Any podcast platform integration.
Creativ Bio Links
Create custom bio links to promote your business.
Social Media Automation
Streamline your social media presence by scheduling and automating posts across multiple platforms.
Integrations
At Course Creativ,we go beyond equipping you with the necessary tools for success. We also prioritize your comfort level by integrating your favorite platforms directly into our software so you don’t have to manage your data across multiple locations – stress free!
HubSpot
*Integrates directly to our eCommerce Solution With Pro Plans.
ConvertKit
*Integrates directly to our eCommerce Solution With Pro Plans.
Mail Chimp
*Integrates directly to our eCommerce Solution With Pro Plans.
Mailer Lite
*Integrates directly to our eCommerce Solution With Pro Plans.
Constant Contact
*Integrates directly to our eCommerce Solution With Pro Plans.
Active Campaign
*Integrates directly to our eCommerce Solution With Pro Plans.
Keap
Ontraport
Click Funnels
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* With the right platform, tapping into our powerful eCommerce Integration features is within reach. The level of integration included depends on your chosen solution above. Some or all of the features include:
- Easily connect our eCommerce to your Platform account and sync contacts automatically.
- Drag and drop a product(s) from your WooCommerce catalog and insert them into your email in seconds.
- Target the right customer/prospect with the right message with predefined segments based on your customers’ purchasing behavior:
- All eCommerce contacts who opt in to receive email e-marketing
- Recent Customers: Purchased within 30 days
- First-time Customers: Purchased once
- Repeat Customers: Made more than one purchase
- Lapsed Customers: Have not made a purchase in more than 120 days
- Prospects: Have not made a purchase yet
- Bring customers back to your online store with automated, targeted emails.
- Find new customers with our social marketing and advertising tools to expand your reach.
- Automatically send a customized branded abandoned cart email to customers who left items in their cart and track resulting revenue.
Frequently Asked Questions
Do I have to pay for updates?
No! We give constant updates to our software, add new templates and you get it all for FREE! Because Course Creativ is on the cloud, when we make an update or add new features, they automatically show up in your account!
How fast do I get my WordPress site?
Once you have paid for your membership you will receive your WordPress admin link, Username, and Password immediately. You can access your site within 3-5 minutes of purchase.
Can I sell digital and physical products?
Course Creativ enables you to unlock the full potential of your business by providing comprehensive solutions for both digital and tangible products. Leverage our powerful platform to maximize sales opportunities!
How Do The Integrations Work?
Our Growth and Pro plans includes our FunnelKit CRM, the go-to CRM & Email Marketing, Landing Page, and Funnel solution. For those more comfortable with other popular platforms however like Hubspot, Click Funnel, ConvertKit, MailChimp, Mailer Lite, Ontraport, Keap, Active Campaign or Constant Contact – direct connections are available via APIs provided by each service provider and can be used within the Course Creativ console for an all-in-one experience.
What if I want to leave Course Creativ but want to keep my WordPress site?
You built it and you should be able to take it with you! We can deliver your site for a $99.00 service fee.
Can I downgrade or upgrade my membship?
Yes. You can upgrade or downgrade your membership at anytime. When you upgrade or downgrade you will be asked to re-enter your credit card information.
Can I connect to other services.
Absolutely! You can connect to any service you need with the use of our built in Zapier Connect feature.
If I don't like Course Creativ, how do I cancel?
Simply login to your account, click on your account settings and click “cancel my account”. No need to call, email, or talk to anyone!
“Your knowledge is your business and deserves to be respected, and successful. Course Creativ will help you achieve your course creation journey while being easy to use and full of features.”
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