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Revolutionize Your Customer Support with Our Ticketing System Feature!
Give your customers the best possible customer service experience with our powerful support ticketing system. Get all of their questions answered quickly and efficiently, without any disruption to the quality or reliability expected from a top-tier customer service provider!
Why Do I Need To Offer Customer Support?
By offering a streamlined, organized approach to customer support, you can easily track and manage customer issues, as well as prioritize and delegate them to the appropriate team members. Say goodbye to cluttered inboxes and chaotic phone calls, and hello to a more efficient and effective customer support experience.
Explore and discover its potential…
Admin Dashboard
Oversight is important for any support. Your Customer Support Module comes with a dedicated administrator dashboard to give complete control. Manage agent privileges, view individual reports, edit customer info, all from your neat dashboard.
Automatic Agent Assignment
We make work distribution across your support staff a breeze. Instead of piling on the same agent, automatically assign new tickets to agents who have the least workload. Less stress for your agents, less waiting time for your customers.
Save Replies
No more typing out “Thank You’s” or wasting time on writing similar replies. You get unlimited saved replies so your support agents can spend more time solving the real issues. On the plus side, your customers can find what they need with minimum delay.
Collision Detection
You get collision detection for individual tickets. Get real-time notification when multiple agents open the same ticket, so there is no confusion about who should be working where.
Tagging
Create and set unlimited tags to make support tickets easy to identify. Use as many tags you need to filter support tickets, categorize queries and a lot more.
Additional Features
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Course Creativ arms you with the tools to craft and launch successful online programs. Become a leader in your field with our comprehensive suite of digital product creation resources!
Course Creativ™ Features
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A.I. Course Builder
Turn your knowledge, passion or experience into revenue.
Creativ Communities
Turn your knowledge, passion or experience into revenue.
Live Classes
Deliver real-time, interactive lessons to enhance student engagement and learning outcomes.
A.I. Website and Pages Builder
Produce a stunning website and landing pages to bring your vision to life.
Landing Pages
Create landing pages for your website or your funnels.
Ecommerce Store
Create a stunning ecommerce store to sell your products online.
CRM
Manage your students or leads and turn them into fans.
Sales Funnels
Convert your online visitors into actual paying customers.
Funnel Workflows
Create powerful workflows to automate your marketing
Shopping Cart
Create a smooth and speedy checkout process.
Blog
Position yourself as an expert in your industry.
Email Marketing
Reach and engage with your audience where they are.
Calendar
Keep track of all your important dates and deadlines with an integrated calendar system.
Appointment Setting
Make it easy for your customers to book appointments with you directly from your website!
Webinar
Conduct either a Live or Evergreen events, allowing you to increase reach and engagement
Your Own Help Desk
Give your customers the best possible experience with your own ticketing system.
Project Management
Streamline your work for maximum productivity.
Affiliates
Create an army to help you sell your courses and products.
Subscriptions
Generate Recurring Revenue.
Conversation Forms
Create engaging conversation-style forms that stand out, similar to Typeform but cooler.
Merch
Create and Sell Merch- Printify Merch integration.
Podcast
Let you voice be heard. Any podcast platform integration.
Creativ Bio Links
Create custom bio links to promote your business.
Social Media Automation
Streamline your social media presence by scheduling and automating posts across multiple platforms.
“Your knowledge is your business and deserves to be respected, and successful. Course Creativ will help you achieve your course creation journey while being easy to use and full of features.”
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